Frequently Ask Questions
What can we help you with today?
How do I subscribe?
You can purchase a subscription directly from our website. Once payment is confirmed, we will send your login details via email or WhatsApp.
How long does it take to receive my subscription details?
Once your payment is confirmed, you will receive your login details within 15 minutes to 4 hours.
What devices are compatible with OttaIPTVs?
Our service works on Smart TVs, Android & iOS devices, Firestick, MAG boxes, Formuler, Windows, Mac, and more.
Do I need a VPN to use the service?
No, a VPN is not required. However, if you experience buffering or restrictions from your ISP, a VPN may help improve performance.
I can’t log in. What should I do?
First, double-check your username and password. If the issue persists, contact our support team via WhatsApp at +1 807 781 6797 or email support@ottaiptvs.com
How many devices can I use at the same time?
A standard subscription supports one device at a time. For multiple connections, contact support.
Can I upgrade or change my subscription?
Yes, you can upgrade or extend your plan anytime. Contact support for assistance.
What should I do if my channels are not working?
Try these steps:
Restart your internet router.
Close and reopen your IPTV app.
Ensure your subscription is active or contact us.
